Unfortunately, no 1 can accurately answer this question, and we don’t want to mislead you by guessing. Repairing extensive hurricane damage is like peeling an onion. As crews progress, often other problems are discovered, which must be fixed before power is restored. We aim to restore power quickly without compromising anyone’s safety.
Storm Restoration FAQs
Our substations receive power from the statewide grid before being distributed onto our power lines. For power to travel to you, crews must start at the substation and work outward toward your location. Power crews are at work, even if you don’t see them in your area yet.
I can’t say this strongly enough: never touch downed power lines! Don’t risk injury or death by approaching lines, moving lines, or touching anything entangled in the lines. To report downed lines and hazards, call us at (800) 282-3824 or dial 9-1-1.
After a hurricane, power could be off for days. If you rely on electric-powered medical equipment and have no backup power source, please move to an alternate location until power is restored.
When thousands of members are without power, it is physically impossible to answer every call. So, we have communication channels you can visit for updates. See page 29 of this magazine for details.