Sign up by calling (800) 282-3824 or by filling out the Enrollment Form.
PrePaid FAQs
There are no additional fees for current members, but an initial minimum credit of $50 is required. New members are required to pay a $5 membership fee, a $30 account establishment fee, and start the account with an initial $65 credit.
No. Deposits are not required and accounts are not penalized for disconnects and reconnects.
To participate in PrePaid Power, you must receive service under the residential rate and have a compatible meter. To verify if your service is eligible, call (800) 282-3824 or fill out the Enrollment Form.
Yes. PrePaid Power offers a deferred payment option to members on monthly billing for overdue payments. If the outstanding balance is set up on a deferred payment plan, 50% of each payment you make will be applied to reduce your past-due balance, and 50% will be added to your PrePaid Power account for future use.
No. With PrePaid Power, you make payments when it best fits your budget and schedule.
You may access your account information online 24 hours a day, 7 days a week from your computer, tablet, or smartphone.
You will automatically receive low balance notifications when your account reaches a credit balance of $25. You can manage and update your notification preferences through your online account.
You will be subject to immediate disconnection at any time your account does not have a credit balance.
You must have a minimum $5 credit balance on your account for power to be restored. Members participating in our deferred payment program will be required to pay the entire deferred balance and have a minimum $5 credit balance on their account.