Peace River Electric Cooperative cannot be held liable for damages caused by acts of nature or equipment failure. The member assumes liability for losses related to power outages or voltage fluctuations caused by animal contact, weather-related events, or equipment failure.
Loss Claim Q&A
If the surge suppressor has failed, the customer may be eligible to receive reimbursement for damaged items caused by an indirect surge.
No. PRECO cannot guarantee uninterrupted electric service.
Most homeowner insurance policies cover lightning damage. It is the consumer’s responsibility to contact their insurance company to determine coverage or file a claim for damages.
Consider signing up for PRECO’s low-cost surge protection program. A surge suppressor installed in your electric meter will help stop indirect surges that could damage or destroy wiring and appliances.
Also, ensure that your equipment, wiring, and electrical system are properly maintained and up to code. See Maintenance Responsibilities for a breakdown of who is responsible for maintaining the different segments of the electric system that serve your location.