How will Cooperative Rewards affect my smart thermostat?

You agree to allow brief adjustments to your smart thermostat during times of high electric demand or critical needs. In the summer season (April 1 through October 31), adjustments may be called between 1 to 7 p.m. up to 18 times.

During the winter season (November 1 through March 31), adjustments may be called between 6 p.m. to 10 a.m. up to 18 times.

In case of critical need, more than 18 events may be called in either season. Unless a critical need arises, adjustments will not occur on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day