Surge Protection

Be Ready When Lightning Strikes with Surge Protection

Strong thunderstorms can strike at any time. Electrical surges from lightning can damage or destroy household appliances.

PRECO offers surge protection to members to help stop indirect surges that could damage or destroy household wiring and large appliances such as air conditioning and refrigeration equipment.

A meter socket surge suppressor will be installed for a one-time fee of $24.95, plus a monthly fee of $5.95 plus tax.

For more information or to install surge protection call Customer Care at 1-800-282-3824 or email EnergyServices@preco.coop.


Surge Suppressor Q&A

What is a power surge?

A power surge is when the voltage increases above the normal flow of electricity through your home.

What causes a power surge?

The most common cause of power surges are lighting strikes. But, surges can also be caused by birds, animals and trees interfering with power lines, auto accidents involving utility poles or appliances cycling on and off in your home.

What can PRECO offer to help with power surges?

PRECO can install a heavy-duty surge suppressor in the meter base to help stop indirect surges which could damage or destroy household wiring or large motor-driven appliances such as air conditioning and refrigeration equipment.

How can I sign up for the surge suppressor program?

Contact Customer Care at 1-800-282-3824 or email EnergyServices@preco.coop.

Is there a charge for the surge suppressor?

A one-time installation fee of $24.95, plus a monthly fee of $5.95 plus tax, will be added to your electric bill.

Is there a penalty if I have the surge suppressor removed?

No, there is no penalty. Contact our Customer Care Department at 1-800-282-3824 to have the surge suppressor removed.

Will the meter-based surge suppressor protect my home from a direct lighting strike?

Nothing can protect your home from a direct lightning strike, but the odds of a direct hit are rare.

Will the meter-based surge suppressor protect all my equipment?

No, not by itself. Surges can enter your home by phone line, cable or electrical lines. The meter-base surge suppressor offers protection from surges through the electrical lines. A surge can cause damage to your sensitive equipment such as computers or home theater systems. We recommend that additional plug-in devices or power strips be used as a “second” line of defense.

Do I have to be home when the surge suppressor is installed? Will my power be interrupted?

No, you do not have to be at home for the installation. Yes, generally the power will be off for less than 15 minutes during the installation. 

How do I know if the surge suppressor is working?

The meter-based suppressor has an indicator light that lets you know it is functioning properly. If the light is not illuminated, call us at 1-800-282-3824 so the surge suppressor can be repaired or replaced as part of the coverage.

What if the surge suppressor fails to protect my motor-driven appliances?

Contact our Customer Care Department at 1-800-282-3824. If our surge suppressor fails because of a power surge and your appliance is damaged by that power surge, PRECO will reimburse you at fair market value.