Do you need a Payment Extension?
Posted: March 18, 2020 at 2:32 pm
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We are taking steps to make sure we can continue to serve you and maintain the health and safety of our employees and community. We understand the uncertainty you may be experiencing during this crisis and we are committed to providing options when you need to pay your electric bill.
Creating a payment arrangement is quick and easy.
Members enrolled in PrePaid Power, Budget Billing or EFT/Auto Pay are not eligible.
On our website
- Log in to My Account Sign-In
- Go to the “Billing & Payments” tab, click on “Payment Extensions”
Note: To use the automated process above, you must have previously registered for online access. To register, enter your PRECO account number, last name or business name, and email address.
On our SmartHub mobile app
- Open the app
- Select “Bill & Pay”, then “Payment Extensions”
Note: To use this automated process, you must have previously registered for online access. To register, enter your PRECO account number, last name or business name, and email address.
Download SmartHub from the Apple App Store or Google Play Store.