Cooperative Rewards FAQ
PrintCooperative Rewards is a voluntary program for residential PRECO members who have an eligible smart thermostat connected to their central HVAC/heating system.
It was created to help reduce energy use during times of high energy demand or critical need. This decreases the need for PRECO to purchase more expensive power, promotes grid reliability, and helps keep energy costs lower for everyone.
You agree to allow brief adjustments to your smart thermostat during times of high electric demand or critical needs. In the summer season (April 1 – October 31), adjustments may be called between 1 pm to 7 pm up to 18 times. During the winter season (November 1 – March 31), adjustments may be called between 6 pm to 10 am up to 18 times. In case of critical need, more than 18 events may be called in either season. Unless a critical need arises, adjustments will not occur on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
You will receive a $20 bill credit no later than March. If you have electric heat and participate in winter heat controls, you will receive an additional $10 bill credit in October. Members who participate in a minimum of 75% of the event minutes in summer and winter will have a chance to win a $250 VISA/Mastercard gift card.
| Provider | Approved Thermostats |
|---|---|
| Alarm.com | Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat |
| Emerson | Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat |
| Honeywell Home | Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, 9000 Smart Thermostat, 7-Day Programmable Smart Thermostat, VisionPro 8000 Smart Thermostat, Round Smart Thermostat, T5+ Smart Thermostat, T6 Pro Smart Thermostat, T9 Smart Thermostat, T10 Smart Thermostat |
| Lux | LUX/GEO, LUX KONO |
| Nest | Nest Thermostat, Nest Learning Thermostat, Nest Thermostat E |
When an event begins, your thermostat will be raised up to 4 degrees above its current setting in the summer and decreased up to 4 degrees below its current setting in the winter. Events typically last less than one hour. After an event, your thermostat will return to its normal setting.
No. On event days, your thermostat will be adjusted by 4 degrees or less. You maintain control of your thermostat and may easily opt out of an event for any reason.
Yes. You may opt out of any event through your thermostat, mobile device or online.
Send an email to cooperativerewards@energyhub.com, requesting to end your participation in the program. After removal from Cooperative Rewards, your thermostat will no longer be affected, and you will not be eligible to receive the annual participation incentives.
Please email cooperativerewards@energyhub.com.
The Cooperative Rewards program structure or continuation is not guaranteed year after year.